In the Windows system there is Device manager where if a device has a problem you can inspect the driver and try and update it etc and see what the results are. In the MAC world it does not seem.
When iTunes on your computer, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:. Make sure that your iOS device is unlocked and on the Home screen. Make sure that you have the that works with your computer. Check that you have the latest software on your.
![Driver Driver](/uploads/1/2/5/4/125400056/313144668.png)
Make sure that your device is turned on. If you see a Trust this Computer alert, unlock your device and tap Trust. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.
Restart your computer. Try connecting your device to another computer. If you have the same issue on another computer, contact. For more help, follow the steps below for your. Follow these steps to reinstall the Apple Mobile Device USB driver:. Disconnect your device from your computer. Unlock your iOS device and go to the Home screen.
Then reconnect your device. If iTunes opens, close it. Click and hold (or right-click) the Start button, then choose Device Manager. Locate and expand the Portable Devices section. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver. Select 'Search automatically for updated driver software.' .
After the software installs, go to Settings Update & Security Windows Update and verify that no other updates are available. Open iTunes. Follow these steps to reinstall the Apple Mobile Device USB driver:. Disconnect your device from your computer.
Unlock your iOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it. Press the Windows and R key on your keyboard to open the Run command. In the Run window, enter:%ProgramFiles% Common Files Apple Mobile Device Support Drivers. Click OK.
Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install. You might see other files that start with usbaapl64 or usbaapl.
Make sure to install the file that ends in.inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type.
You want to install the Setup Information file. Disconnect your device from your computer, then restart your computer. Reconnect your device and open iTunes. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet.
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